WCNY, Central New York’s own member-supported public broadcasting station, is an exciting, cutting-edge multimedia company leveraging TV, radio, social media and print. WCNY reaches 19 counties and nearly 1.8 million people with content that inspires, educates, and entertains.
WCNY is seeking a Senior Broadcast IT Engineer for its television, radio, and networked computer systems. Qualified candidates will be responsible for engineering, design, installation, configuration, documentation, troubleshooting and systems maintenance for production, post-production, on-air, media encoding, quality control (QC), disaster recovery, electronic graphics, and all interconnecting data networks including LAN, WAN, Wi-Fi, FM and TV transmitters. This position also requires hands-on technical support of PCs and Macs, telephony, and first-tier help desk support. This is a frontline position to providing top-level technical support and customer service to WCNY staff.
This position is part of the Engineering and Information Systems Department and reports to the CTO.
Candidate must be willing and able to travel to remote sites and facilities in Watertown, Utica, Pompey, and Albany, New York, if needed.
Our standard office hours are Monday to Friday, but with expectation of 24/7 emergency response and possibility of occasional evening or weekend hours during special events.
Responsibilities and Duties
- Evaluate quality of audio, video, transport stream and data network signals using various test and measurement equipment including waveform monitors, transport stream and data stream analyzers.
- Regional travel to perform programming, maintenance or upgrades of broadcast equipment.
- Troubleshoot signal flow through a system and identify faults, to the component level if necessary or possible.
- Install and integrate new equipment and cabling in all technical areas.
- Respond to emergency requests to solve or provide workaround solutions for failed systems.
- Perform service on video routers, switchers, camera, and replay systems.
- Troubleshoot computer and network systems, email and telephony systems, basic server and user administration, print servers, and Group Policy Management.
- Add devices and users to a local area network.
- Provide excellent customer service to colleagues when responding to help desk requests.
- Create and keep up-to-date documentation to track changes and catalog systems.
Qualifications and Skills
- Work safely with single phase and 3-phase AC power systems up to 480 Volts, and with low voltage, high current DC power and distribution systems.
- Grounding and bonding to reduce noise in electric circuits and to prevent lightning and static damage.
- Ability to install wiring of all types through walls and overhead, not limited to cable trays and passageways, or under raised floors, and to bend and shape conduit when needed.
- Familiarity with Bolt-On breakers and other electrical components, including fused and un-fused disconnects, and distribution equipment including transfer switches, surge suppressors, line voltage regulators and transformers.
- Remote Control Systems as used in broadcast transmitting, including AC and DC Control, analog and digital interfaces and IP connections with back up IVR delivery.
- Audio and video transport via microwave and Fiber Optic Cable within a point-to-point network environment.
- RF systems including FM-HD and analog FM and UHF TV (ATSC 1.0 and ATSC 3.0).
- Satellite distribution systems and TVRO equipment from 1.0 Meter to 5.0 Meters in the C-band and KU-Band frequency range and L-Band conversion. V-Sat system knowledge helpful to handle aligning of satellite receive-only antennas. Terrestrial rejection filter installation and setup also helpful.
- Ability to service Glycol Cooling Systems as used in transmitting equipment. This includes pumps, valves, pressure and flow metering. Handling and disposal of such products and familiarity with state and federal laws regarding same.
- Diesel generator service and experience helpful. Welding and brazing a plus. Temporary and permanent repairs of pressurized cooling systems using copper and lead-tin or silver solder are necessary.
- Analog and digital audio, including integration of both, within a broadcast environment.
- Analog and digital video systems including composite, component, SDI and HD-SDI, HDMI, 4K, Timecode, Reference, and concepts of cross-conversion or up-down conversion.
- Audio automation systems, such as WideOrbit.
- Must possess a solid understanding of network sharing, user credentialing via Active Directory/ADFS/Kerberos, switch topology, LAN and WAN protocols, and IP addressing.
- Experience in mixed environments, running Windows, Mac and Linux workstations and servers.
- Experience with SAN and NAS technologies, including EMC and Synology.
- Ability to work within a multiple VLAN network and with Cat6 Ethernet cabling.
- Understanding of general FCC rules and regulations and the ability to interpret and file necessary paperwork for transmitter monitoring, EAS monitoring and the reports generated from those sources.
- Bachelor’s Degree in broadcast engineering, computer science, or similar field; equivalent experience and certifications in Microsoft, Cisco, EMC, Adobe considered.
- 5+ years’ experience as a hands-on engineer in a broadcast and/or post-production environment.
- 3+ years’ experience with desktop, server and network configuration and support.
- Ability to work effectively as part of a team or individually with minimal supervision.
- Excellent written and verbal communication skills.
- Ability to create clear, precise documentation.
- Proven troubleshooting and analytical skills.
- Strong organizational skills and proficiency in establishing priorities with multiple projects under tight deadlines.
Job Type: Full-time
- experience with desktop, server and network conf: 3 years
- experience as a hands-on engineer in a broadcast: 5 years
Required license or certification:
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